
Top ways to improve customer service with BI
The greatest value of any business is customers and their loyalty. It is possible to gain customer loyalty through a high customer service. This is what is remembered and what makes the client come back repeatedly. The recent stress caused by the pan...

Business Intelligence improves customer service
The role of BI in business is invaluable. With the help of BI tools, it is possible to understand deeper: business, customers both their behavior and needs, to make reasoned decisions. By combining several information sources Business Intelligence al...
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The Rumsfeld Matrix as an effective tool in the decision-making process
During a briefing on the Iraq War, Donald Rumsfeld divided information into 4 categories: known known, known unknown, unknown known, unknown unknown. ...
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Artificial Intelligence and Machine Learning have contributed to the advancement of data science. These technologies help data scientists conduct anal...
Artificial Intelligence for data analytics
Artificial Intelligence is widely used in many applications, including for data analytics. AI is used to analyze large data sets that allows to obtain...