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The pandemic has a significant impact on business and all life areas. It launched a massive online business transition. In 2022, the continuation of the transition to the digital and virtual format of society and business will be observed. Let’s take a look at the most important technology trends in 2022.

1. Artificial Intelligence

Some time ago, when we saw the «smart» prefix for a certain device (smartphones, smart TVs, etc.), we realized that it had an Internet connection. Now «smart» indicates Artificial Intelligence usage. Smart cars use facial recognition algorithms to determine the driver’s level of concentration on the road, as well as the level of fatigue. Smartphones, using AI algorithms, are capable of performing many functions: call quality maintenance, image quality improvement, and much more. AI has penetrated deeply into many business and life daily use tools: voice assistants, language translation, automation of various business departments activities (logistics, accounting, HR, etc.). Everyone, regardless of their occupation, can find AI-powered tools that can make life easier. The current trend is embracing AI, the Internet of Things (IoT), ultra-fast networks (5G) for even greater opportunities.

2. «Everything» as a service

Data and technology democratization will be another powerful engine. In recent years, the main goal was to make technological innovation accessible to every user, regardless of their knowledge and skills. Hybrid storage and processing solutions are becoming more and more viable.

Not every company needs to form its own IT team. Technological solutions with the possibility of self-service, AI solutions are developed for almost any area: marketing, personnel management, finance, analytics, project management, production processes planning and development. In 2022, companies will continue to deploy AI and IoT infrastructure without owning a single server.

3. Virtualization, datafication, digitalization

Since 2020, many companies have switched to a virtual mode of operation (offices and work places virtualization). This transition should have been longer and more gradual. However, the crisis caused by the Covid-19 pandemic has accelerated the virtualization process. And in 2022, the world will continue to get more acquainted with the «metaverse» – a virtual space that allows people to interact in it with each other and digital objects.

4. Transparency and AI governance

Artificial Intelligence for many people is like a «black box», and it is impossible to look and understand its work principle. Nowadays, the idea of ​​transparent and explainable AI is gaining popularity. Also, governments understand that there is a need for a regulatory framework. Thus, the EU has proposed a law on Artificial Intelligence, which prohibits the authorities from using it to develop a system of social assessment, as well as the use of facial recognition tools in public places. AI should benefit people. The trend of 2022 and subsequent years will be to balance AI introduction.